Shipping policy
Shipping & Return Policy – luxxdrip.store
At luxxdrip.store, we aim to provide a smooth and reliable shopping experience. Please read our shipping and return policy carefully before placing your order.
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on weekends or holidays.
Delivery Time
Once your order has been shipped, it will be delivered within 7 business days, depending on your location and courier service availability.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
Order Tracking
After your order is shipped, you will receive a tracking number via email to monitor your delivery status.
Delays
Please note that delivery delays can occasionally occur due to unforeseen circumstances such as weather, logistics issues, or high demand.
Return Policy (5 Days)
We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.
Eligibility for Returns
-
Item must be unused, unworn, and in original condition
-
Must include original packaging and tags
-
Proof of purchase is required
Non-Returnable Items
-
Items marked as final sale
-
Used or damaged items not caused by our error
Return Process
To initiate a return, please contact us at:
📧 luxxdrip380@gmail.com
Include your order number and reason for return. Once approved, we will provide return instructions.
Refunds
After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within a few business days to your original payment method.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us immediately at luxxdrip380@gmail.com with photos of the product. We will resolve the issue as quickly as possible.
Contact Us
For any questions or support, feel free to reach out:
📧 luxxdrip380@gmail.com
Thank you for shopping with luxxdrip.store!